In general, all you need to do to open those files is to shorten the name or move the file or folder to a higher-level folder. Learn about the different sync icons and what. Look at the sync icon next to the file or folder.
Note: You can use the search bar in the top right to find the file or folder. Locate the file or folder you'd like to check. You can read more about Office and Microsoft path limitations on their Help Center. To check the sync status of a specific file or folder: Open the Dropbox folder in File Explorer (Windows) or Finder (Mac). However, some applications might still be subject to the Operating System limits and may have problems accessing files that are in long paths.įor example, if you have an Excel 2010 file in a path that is 260 characters long, Dropbox will sync it to your computer but when you try to open it Excel will show an error message like "File Cannot be accessed". Versions 3.0 and higher of the Dropbox desktop application are able to read and write to locations that are longer than 260 characters long without problems. If Dropbox finds a file in the folder with the same name but different only in white space (there is space in the. Note that Windows counts the file path as part of the name, so the sample file path below would be 142 characters, not 16:Ĭ:\Users\Panda\My Documents\Dropbox\Creative Nonfiction\My Autobiography\Favorite Things\Favorite Foods\Bamboo\Family Recipes\Fresh Leaves.doc File names that end with spaces are stripped. On top of this limit, certain applications-such as Microsoft Excel-have shorter limits (218 characters).
Windows only allows file and folder names of 260 characters or less.
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